ZuneSetupPkg.exe error 0x80070652 on Windows 8 desktop

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? Reply # 763116 posted on 15-Feb-2013 15:00
Try using the "Windows Phone" app from the Windows Store instead. I dont think the desktop version works in Win8

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? Reply # 763121 posted on 15-Feb-2013 15:10
Can I download this to my deskstop?

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? Reply # 763130 posted on 15-Feb-2013 15:25
Not sure. I have not used it. But I think its just for Metro ...

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? Reply # 763192 posted on 15-Feb-2013 18:27
Zune works fine on Windows 8. Try re-installing Zune Microsoft|Outlook|Skydrive|Windows Live Admin Center|Skype|Office Web Apps|Office 365| Windows Phone |Windows 8|Xbox|Windows Media Center|Office2013|Bing|Security Essentials ??

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? Reply # 763194 posted on 15-Feb-2013 18:30
Billgates, Zune is the problem it wont?install?for me. See first post.?

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? Reply # 763213 posted on 15-Feb-2013 19:06

Try this. Step 1> open Task Manager (Ctrl+Alt+Delete). 2> You want processes tab. 3> find "Zune" or "Windows update client" ( it will be using ram but nothing is happing). Click it and click "End Task". Once it is ended go back to the Zune software and run it again. Microsoft|Outlook|Skydrive|Windows Live Admin Center|Skype|Office Web Apps|Office 365| Windows Phone |Windows 8|Xbox|Windows Media Center|Office2013|Bing|Security Essentials ??

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? Reply # 763227 posted on 15-Feb-2013 20:17
Thanks billgates,?neither?Zune nor Windows Update manager are listed in the task manager. The error code does indicate that a conflicting process is running, but which one?

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? Reply # 763239 posted on 15-Feb-2013 21:16
mind posting a screen shot in parts of the task manager. Microsoft|Outlook|Skydrive|Windows Live Admin Center|Skype|Office Web Apps|Office 365| Windows Phone |Windows 8|Xbox|Windows Media Center|Office2013|Bing|Security Essentials ??

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? Reply # 763247 posted on 15-Feb-2013 21:39
I have the screen shots (3) in a word document now. But have some trouble getting it posted here copy/paste does seem to work. ?

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? Reply # 763258 posted on 15-Feb-2013 22:18
here are the 3 pages of task manager

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? Reply # 763261 posted on 15-Feb-2013 22:23
try downloading zune again, save it to disk - dont 'run' direct from the web. maybe a security issue in temp files, could be a corrupted download. zune definately works on win8 - on several versions. Need help implementing Microsoft CRM? Give OA Systems a shout.? Winners of CRM Solution of the Year at the 2010 Microsoft NZ Partner Awards

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? Reply # 763274 posted on 15-Feb-2013 22:28
Thanks Regs, I am sure Zune works once its installed, problem is I can't get it to install (see first post). ?I download then run SetupZunePkg.exe file from File Explorer. ?

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? Reply # 763278 posted on 15-Feb-2013 22:55
if you right-click the downloaded ZuneSetupPkg.exe and select properties, do you see a button on the properties window that says "unblock"? sometimes files are 'blocked' by default when pulled from the internet Need help implementing Microsoft CRM? Give OA Systems a shout.? Winners of CRM Solution of the Year at the 2010 Microsoft NZ Partner Awards

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? Reply # 763279 posted on 15-Feb-2013 22:57
also try this article and see if it helps:?http://support.xbox.com/en-US/zune/software/installation-errors is your computer up-to-date with windows updates? Need help implementing Microsoft CRM? Give OA Systems a shout.? Winners of CRM Solution of the Year at the 2010 Microsoft NZ Partner Awards

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? Reply # 763325 posted on 16-Feb-2013 08:03
Regs, there is no "unblock on the properties window of the . exe file. The Zune error article does not appear to apply to my error. Windows is uptodate with Windows 8 on automatic update and Zune just downloaded but will not install with error 0x80070652

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